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The UI/UX Designer will conduct user research, engage with cross-functional teams to develop features, and mentor other team members. Focused on creating user-centered designs, the designer aims to enhance user experiences by understanding user behaviors and motivations throughout the product lifecycle.

As a Customer Success Manager at TransPerfect, you will manage client relationships post-contract, oversee onboarding, facilitate communication, monitor project progress, and advocate for customers. You will analyze customer needs, measure satisfaction, support technology deployment, and handle financial oversight of account contracts while collaborating with internal teams to drive service and technology growth.

The intern will support the Client Experience Team by monitoring client feedback, managing data using tools like SharePoint and Excel, collaborating with Sales for training, assisting with client outreach, designing reports on customer satisfaction, and enhancing client experiences.