As a Tier 2 Customer Support Specialist at DISCO, you will deliver support via chat and email, troubleshoot technical issues, investigate bugs, document feature requests, and assist with process improvements and ad-hoc projects.

The Senior Product Manager at DISCO is responsible for driving product strategy, roadmap, and growth for the music and media workflow platform. Key responsibilities include collecting and analyzing customer feedback, overseeing product updates, measuring impact, and collaborating with cross-functional teams to deliver solutions that exceed customer expectations.