As a Customer Experience Associate, you will provide personalized and empathetic support to customers through social media, email, and live chat, ensuring customer satisfaction and loyalty. You will also collaborate with your team to resolve issues and maintain documentation of customer interactions while meeting performance metrics.

The Demand Plan Specialist is responsible for supporting accurate SKU-level forecasting, coordinating kitting for inventory, and improving demand planning processes. This role involves analyzing sales trends, collaborating cross-functionally, and refining planning tools to meet business needs effectively.