The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.

Seeking a skilled, motivated Programmatic Ad Operations Manager to manage and optimize programmatic audio ad marketplace. Responsible for technical ad operations, data analysis, collaboration with internal and external teams, and staying updated on industry trends.