The Customer Success Manager at Megaport is responsible for managing post-sale relationships, driving renewals, upselling, and enhancing the overall customer experience within a dedicated account base.

The Commercial Finance Analyst will provide commercial support, contribute to pricing strategies, evaluate partnerships, and oversee financial reporting for the US sales organization, collaborating with the Australian finance team.

The role involves network operations and maintenance, level 3 support, incident resolution, and managing network hardware. Focus on automation and customer experience is key.