As a Customer Support Engineer, you will provide exceptional technical support to customers, troubleshooting issues across software, hardware, and networks, while ensuring high levels of customer satisfaction. Your role includes clear communication, collaboration with internal teams, and maintaining product knowledge to enhance service offerings.

The role involves designing and developing software for vehicle control and integration of autonomy stack into customer vehicles. Responsibilities include optimizing control algorithms, collaborating in agile sprints, and addressing integration challenges across various platforms.