As a Chat Representative, you will assist music fans with ticketing, merchandise purchasing, and account support in a customer service role. You will manage multiple chats, provide technical assistance, and ensure high customer satisfaction through effective communication and problem-solving.

As a Seasonal Client Chat Advisor, you'll assist customers with inquiries, provide troubleshooting support, and enhance the customer experience via chat. Responsibilities include prioritizing customer requests, documenting interactions in the ticketing system, and maintaining positive engagement. Multi-tasking in a fast-paced environment is essential, along with showing empathy and ensuring customer satisfaction.