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The role involves generating leads, pitching Otter’s software to restaurant customers, managing sales cycles, and meeting performance KPIs.

Drive the roadmap and strategic direction for Otter POS, develop products, improve order life cycle understanding, and collaborate with engineering and design teams.

Lead and mentor a team of data analysts, design data models and pipelines, partner with stakeholders, and provide insights to drive data-informed decisions.

As an Engineering Manager, you will lead and coach software engineering teams, manage product lifecycles from inception to launch, analyze product requirements, and provide project estimations based on team capacity and resources.

The Customer Success Associate will engage with clients to ensure they maximize the use of Otter's solutions, coordinating onboarding and providing proactive support while conducting business reviews and enabling clients' success.