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The Onboarding Specialist will facilitate the enrollment process for patients and caregivers, ensuring they understand the CDPAP program. Responsibilities include guiding caregivers in required documentation, scheduling orientation calls, ensuring compliance standards are met, and maintaining accurate case files in Salesforce.
The Enrollment Specialist will assist patients and caregivers with the enrollment process in a home care program, ensuring exceptional customer service and efficient handling of inquiries and case management. Responsibilities include managing caseloads, maintaining communication with agencies, and achieving enrollment goals.
The Launch Specialist will implement standardized intake processes for new states, document processes, train incoming staff, and oversee onboarding of patients and caregivers. They will refine operational processes, collaborate with the Launch team, and provide feedback for improvement in software and procedures.
The Welcome Specialist will assist clients and caregivers by managing appointments, conducting remote orientations, finalizing enrollment documents, and providing customer service while adhering to company policies. They will utilize various systems to ensure successful onboarding and verification of caregivers and patients, fostering positive relationships through empathy and effective communication.
The Welcome Specialist will manage daily appointments, conduct orientations for caregivers and patients, provide support through enrollment processes, ensure employment verification, and maintain effective communication with clients while showcasing exceptional customer service skills.
The Senior Staff Accountant will manage the month-end close process, ensuring accuracy in financial reporting and compliance. Responsibilities include leading multi-entity ERP closes with Sage Intacct, preparing detailed workpapers, facilitating soft closes, and applying GAAP principles. The role also involves technical management and collaboration with teams for precise data reporting.
The Community Support Specialist will conduct in-home visits to assist adult foster care members in paperwork processing and using the FreedomCare mobile app. They will support the Care Manager and LPN with quality service checks, provide health education, participate in care plan development, and conduct periodic quality visits while ensuring compliance with agency policies.
The Staff Accountant will prepare financial documents and reconciliations, ensure data accuracy and compliance with accounting standards, and support day-to-day accounting operations and financial close processes. Responsibilities include maintaining the general ledger, preparing journal entries, and assisting in the preparation of financial statements and audits.
The Field Outreach Enrollment Specialist role involves connecting with community organizations and leaders to promote FreedomCare's services. Responsibilities include nurturing relationships, organizing events, generating leads, and collaborating with internal teams to track outreach activities and align with company goals.
The Field Community Outreach Specialist will enhance connections with community centers and leaders, build partnerships with healthcare providers, generate leads, and oversee outreach events throughout Connecticut. Responsibilities include developing new relationships, reporting on activities, and serving as the primary representative for the company.
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