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The Customer Communications Manager will oversee customer communication strategies, manage the communications calendar, develop messaging in collaboration with teams, and analyze performance metrics. Responsibilities include crafting emails and messaging for various customer interactions and ensuring brand voice consistency.

As a Staff Backend Engineer, you will collaborate with product, design, and QA teams to develop a new customer interface, implement APIs for third-party integration, enhance application functionality, and ensure scalable infrastructure. You will also champion best practices in code reviews and development processes, and work closely with cross-functional teams to incorporate user feedback into product improvements.

As the Product Lead for Onboarding & Business Formation, you will own the vision and strategy for developing seamless onboarding experiences, helping customers with business formation, and leading a cross-functional team to deliver innovative solutions. Your role includes managing the product roadmap, deep understanding of business performance, and ensuring strong business outcomes.