The Customer Support Manager will lead and develop a team of customer support specialists, oversee support operations, drive operational excellence, manage escalated issues, and collaborate with cross-functional teams to improve customer support processes. They will also focus on training and analytics to enhance service quality.

As a Back End Software Engineer, you will design, develop, test, and deploy scalable software solutions while collaborating with cross-functional teams. You will be part of a talented team responsible for the full software development life cycle, working primarily with Python, JavaScript, and various AWS services.