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The Technical Support Associate - Senior will provide Tier I and Tier II support for a U.S. Government customer, handling problem identification, diagnosis, and resolution, monitoring system health, and documenting issues. The associate must work with technical teams and provide status updates to management, ensuring operational success during assigned shifts, including nights and weekends.
The Technical Support Associate – Senior will support operations by providing Tier I and Tier II technical assistance, including troubleshooting and resolving hardware and software issues, documenting problems, and communicating status updates to management. The role involves monitoring systems, performing repairs, and coordinating with various teams for effective support.
The Technical Support Associate – Senior will provide Tier I and Tier II technical support for operations and production environments, including troubleshooting, diagnosis, and resolution of technical issues, as well as supporting customer communication and equipment maintenance.
The Network Based Systems Analyst II will support incident response to cyber-attacks by investigating breaches, assessing network security concerns, and developing remediation plans. Responsibilities include real-time incident handling, analyzing network traffic for anomalies, and producing incident reports in collaboration with government leads and customers.
The Lab Manager II will perform investigations on cyber breaches, develop mitigation plans, and assist in service restoration. Responsibilities include implementing infrastructure solutions, assessing network security, providing user support for lab technologies, and managing system performance and security oversight.
As a CyberArk Engineer, you will design and implement Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions, manage operations and maintenance, troubleshoot PAM-related issues, and ensure secure access. Experience with a variety of operating systems and best practices in cyber security is required.
The Information Security Manager II is responsible for supporting incident response, investigating cyber-attacks, developing mitigation plans, and monitoring network security. The role requires 24/7 watch support, training oversight, producing threat reports, and implementing security standards.
Support a U.S. Government customer by providing onsite incident response to civilian Government agencies and critical asset owners experiencing cyber-attacks. Responsibilities include incident data correlation, defense recommendations, incident triage, research, intrusion detection, and threat monitoring. Must have 5+ years of experience in cyber incident management or cybersecurity operations and knowledge of various cybersecurity standards and methodologies.
Develop and review technical communications deliverables, prepare and maintain program technical documents, create and maintain technical drawings. Must have U.S. Citizenship, active Secret clearance, and 5+ years of technical writing experience. Strong skills in Microsoft Office, technical writing, and research. Ability to work under pressure in a fast-paced cybersecurity environment.
The Network Based Systems Analyst II will analyze network traffic to detect threats, validate alerts, and coordinate with cyber defense staff, documenting incidents and providing reports on network activity. The role involves using cybersecurity tools for monitoring and incident response, as well as developing signatures for cyber defense tools.
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