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As a Strategic Customer Initiatives Manager, you will develop and execute cultural programs, partner cross-functionally to enhance customer-centric initiatives, review processes to identify opportunities, and ensure high-quality standards in project delivery. You will also communicate updates to leadership and handle multiple projects to foster a customer-centric culture within DraftKings.
The Senior Communications Associate will create and manage written and multimedia content to support DraftKings' public affairs initiatives. Responsibilities include developing messaging related to responsible gaming, supporting grassroots communications, conducting industry research, and assisting in media outreach.
The Senior Communications Associate will support public affairs and corporate social responsibility initiatives by creating content, managing communications materials, conducting research, and executing advocacy campaigns. The role requires strong writing skills, project management capabilities, and knowledge of public policy and legislative processes.
As an AML Specialist, you will review AML investigations, support KYC investigations, and ensure compliance with AML policies. Your role includes analyzing transaction monitoring alerts, drafting reports on suspicious activities, conducting enhanced due diligence, and staying updated on financial crime trends.
The Player Development Executive is responsible for enhancing VIP customer relationships, driving sales metrics, and ensuring adherence to VIP policies. Responsibilities include data analysis to optimize player performance and providing solutions to elevate customer experiences.
The Senior Cloud and AppSec Engineer will enhance security in cloud workloads, manage application security, integrate security into SDLC, conduct testing for mobile applications, and participate in threat mitigation efforts, collaborating closely with engineering teams.
As a Senior Business Development Associate, you will support the team in executing partnerships within the media and talent sectors. Your role involves updating the team on industry trends, maintaining partner relationships, and ensuring projects are on schedule with key milestones.
The Senior Manager will lead the Anti-Money Laundering and Responsible Gaming Analytics team, focusing on risk management strategies, reporting insights, and compliance with regulations. Responsibilities include managing a team, collaborating with various departments, and ensuring the organization prioritizes customer wellbeing.
As a Senior Problem Manager, you'll track and coordinate production incidents, develop mitigation strategies, report trends to stakeholders, and create best practices for engineering teams. You'll improve incident response processes, facilitate Root Cause Analysis, and analyze data to drive future strategies, ensuring a high-level customer experience.
As a VIP Host, you'll develop and manage relationships with engaged players, executing strategies to enhance customer loyalty and drive business revenue. You'll plan local events, communicate regularly with players, gather feedback for platform improvements, and ensure compliance with VIP policies.
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