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The Process Controller supervises Operations Foremen, manages live vessel and yard operations, and ensures efficient container flows. They collaborate with technical departments, provide instructions, and perform root cause analysis on operational failures for continuous improvement, while also being the first line of support for operational issues.

The Assistant Operations Manager will oversee daily work assignments and manage I.L.A. employees, ensuring a safe and efficient work environment. The role involves directing operations, controlling labor costs, handling grievances, and maximizing terminal productivity while ensuring compliance with federal regulations.

The Lean Operations Associate will support the implementation of lean practices and assist Dojo Masters in translating between Japanese and English. Responsibilities include driving kaizen initiatives, providing process development guidance, supporting training, and promoting awareness of process compliance. The role also emphasizes personal growth within lean operations.