The Sr. Operations Representative (ACH) will manage ACH processing, ensuring compliance with NACHA rules, reviewing exception files, processing unauthorized debit statements, and handling notifications. This role includes leading junior team members and representing the Operations team in projects and audits, while providing high-quality service to members and vendors.

First Entertainment Credit Union is seeking a VP, Product (Banking) to drive financial growth through product strategy and roadmap development. Responsibilities include overseeing product lines, market analysis, product development, and maximizing revenue streams. This full-time, hybrid role is based in Hollywood, CA.

Provide exceptional member service through various communication channels, educate members on digital self-service options, assist with inquiries and transactions, promote credit union products and services, ensure compliance with policies, and participate in ongoing training.