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As a Solution Architect at Prophecy, you will troubleshoot and resolve complex customer issues related to the Prophecy IDE, assist with third-party integrations, reproduce customer bugs, and maintain documentation. You'll provide guidance on best practices, advocate for customers, and deliver proactive suggestions for performance improvements. Your goal will be to develop a strong knowledge of Prophecy IDE architecture and ensure timely resolutions for customer requests.

As a Delivery Solution Architect at Prophecy, you will troubleshoot complex customer issues, assist with third-party integrations, and document customer bugs. You'll provide best practices guidance, manage customer expectations, and advocate for customer needs while also maintaining knowledge of Prophecy IDE architecture.

The Senior Delivery Solution Architect will troubleshoot and resolve customer issues related to Prophecy IDE, assist with third-party integrations, document bugs, and provide solutions and best practice guidance. This role involves ownership of customer support, proactive suggestions for performance improvement, and participation in documentation creation, all while working within a team.