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The Customer Experience Representative is responsible for executing customer freight orders, managing customer relationships, and ensuring timely and efficient service. This includes communicating with customers, resolving issues, and accurately entering orders into the management system to achieve customer satisfaction and business growth.

The Director of Sales oversees department strategies, leads teams to meet sales objectives, and maintains customer relationships while training staff. Responsible for revenue generation and aligning internal teams to enhance customer value delivery.

The Sr Manager, Sales leads a sales team, develops strategies to drive business growth, ensures excellent customer service, and fosters team performance and accountability.