The Product Support Specialist I provides email and phone support to clients, analyzes technical issues, creates SQL reports, configures applications, and builds knowledge base articles, all while fostering positive client relationships and supporting team interactions.

As a Software Engineer at Teleosoft, you will enhance and maintain CountySuite products by implementing new features, optimizing existing code, and remediating defects while collaborating with product advocates. You are expected to deliver high-quality code following best practices.