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As a Business Development Representative at TCP, you will engage with target accounts, generate new business leads, qualify prospects using BANT criteria, and hand off qualified leads to Account Executives. Key responsibilities include outreach via calls, emails, and LinkedIn, educating prospects on products, and maintaining accurate records in Salesforce.

The Support Manager oversees customer support operations, providing technical assistance, managing the support team, ensuring efficient troubleshooting of issues, and coordinating departmental activities. This role involves quality assurance, data analysis for service improvement, and enhancing team performance while fostering collaboration across departments.