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The Database Administrator at SquareTrade will manage the database environment, create and configure PostgreSQL and AWS Aurora database clusters, monitor health and security, perform maintenance, manage access control, support developers, and optimize SQL queries while providing 24x7 on-call support.
The Database Administrator will manage the database environment, create PostgreSQL database clusters, configure cloud database clusters on AWS Aurora, ensure database health and security, manage backups and disaster recovery, optimize SQL queries, and provide technical support across teams while maintaining best practices.
The Program Manager for Customer Insights will lead initiatives to enhance customer experience, focusing on strategic design, implementation, and optimization of programs. Responsibilities include project management, cross-functional collaboration, stakeholder engagement, and continuous improvement of processes based on customer feedback.
The Senior Manager, Growth Strategy at SquareTrade is responsible for developing and executing growth strategies across partnerships to deliver profitable results. The role involves collaboration with cross-functional teams, account management, business development, and driving innovation while managing the P&L for specific programs.
The Fraud Strategy Process Lead will develop strategies to mitigate fraud risk, manage fraud prevention processes, analyze fraudulent activities, and collaborate with various teams to implement controls that protect customer data and improve experiences.
The Fraud Strategy Process Lead role involves developing fraud strategies to mitigate risk, improving fraud prevention processes, and enhancing customer experience by addressing friction points. This position requires analyzing fraud patterns, collaborating across departments, and leading strategic initiatives to ensure effective fraud management and business growth.
The role focuses on mitigating fraud risk by developing strategies, analyzing trends, and implementing technology-based solutions. Responsibilities include leading fraud prevention initiatives, managing metrics, collaborating across departments, and enhancing customer experience.
The Desktop Support Lead supervises a team of desktop support agents, oversees help desk operations, and ensures adherence to SLAs. Responsibilities include troubleshooting hardware/software issues, managing user permissions in Active Directory, and leading initiatives to enhance support processes. Requires excellent customer service and technical skills.
As a Desktop Support specialist, you will provide technical assistance for computer systems and hardware primarily for US employees. Responsibilities include troubleshooting issues, responding to queries, maintaining documentation, and aiding new hires with system setup in a customer-focused environment.
As a Regional Sales Manager, you will build and support partnerships with retailers, drive adoption of services, analyze data for insights, and execute growth initiatives within your territory while maintaining strong relationships with stakeholders.
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