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As a Strategic Customer Success Manager focused on Commercial Real Estate, you will manage customer accounts, ensuring product adoption, retention, and up-selling. You will act as a trusted advisor, educating clients on how to leverage data insights to enhance their business outcomes, while collaborating with teams to incorporate customer feedback into the product roadmap.
The Partner Success Manager at Placer.ai will manage Marketplace partnerships and ensure onboarding, support, and ongoing success for partners. The role requires collaborating with various teams, keeping up with partner products, and participating in customer interactions to drive partner value within the SaaS platform.
The Support Analyst Level 1 will assist internal and external customers with platform-related questions, manage incoming tickets, and develop expertise in Placer's systems. Responsibilities include troubleshooting, collaborating with the support team, and ensuring customer success via clear communication and effective support.
The Senior Manager will lead initiatives to enhance customer expansion efforts by generating insights, tracking performance against key metrics, and optimizing operational processes. Responsibilities include setting KPIs, analyzing customer accounts, providing actionable insights, and identifying market trends while collaborating with senior leaders to achieve revenue targets.
Seeking a skilled Product Designer to enhance user experiences for cutting-edge products at a fast-growing big data startup. Responsible for owning end-to-end design and UX of Mapping and GIS products.
Placer.ai is seeking an experienced, tech-savvy Salesforce Administrator to join their Sales Operations team. Responsibilities include administering a Salesforce environment with over 300+ users, handling administrative functions, assisting with implementation plans, managing integrations, optimizing processes, and providing technical support. The ideal candidate should have 2-3+ years of Salesforce Administrator experience and strong Salesforce product knowledge.
Placer.ai is seeking a Customer Success Manager to manage customer business, drive customer success, and build a world-class Customer Success function. Responsibilities include onboarding, nurturing, retention, and engaging with clients to position the value of the solution. Requirements include a Bachelor's degree, 3+ years of customer success experience, and industry experience as mentioned in the summary.
Placer Solutions Engineer connects with customers and prospects to identify their needs, works with various departments to deliver on time and on quality, and creates sustainable plans for client delivery.
Placer.ai is seeking a talented Customer Success Manager with a focus on Commercial Real Estate to manage a book of customer business. The role involves driving customer success, product adoption, and revenue retention.
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