The IT Support Specialist will provide technical guidance and support to clients, troubleshoot software and hardware issues, evaluate system capabilities, and collaborate with other team members to ensure exceptional customer service. Responsibilities include advanced network design, Microsoft server migrations, and support for various business applications.

The Technical Support Specialist will diagnose and resolve advanced technical issues, providing assistance for various applications, operating systems, and network hardware. Responsibilities include troubleshooting, client communication, ticket documentation, and ensuring client satisfaction within SLA timeframes.