Top Tech Jobs & Startups Jobs

The Account Manager is responsible for managing key customer relationships, overseeing account management, and collaborating with the sales team to identify business opportunities. They cultivate new and existing client relationships, ensure timely delivery of staffing solutions, and achieve sales goals through effective proposal presentations and account tracking.

The Service Desk Supervisor oversees daily activities within the Service Desk, ensuring high-quality performance from service center analysts. Responsibilities include coaching team members, managing recruitment, and analyzing performance metrics to improve service delivery. The role emphasizes quality management, compliance with standards, and supporting special projects.

The Director of Marketing is responsible for developing and executing marketing strategies to boost brand awareness and drive growth. Key duties include managing branding, market research, digital advertising, content marketing, and leading the marketing team. This role also involves optimizing marketing technology and ensuring alignment with business objectives.

The Service Desk Supervisor manages a team of service center agents, ensuring high-quality customer service and operational efficiency. Responsibilities include team recruitment, training, performance evaluation, coaching, and compliance with standards. The role involves ongoing communication of best practices and working on special projects to improve the service delivery.

The Service Desk Analyst II provides customer support by addressing inquiries, processing information, and troubleshooting issues. They utilize tracking software for case management, ensure effective communication, and document interactions accurately. The role includes maintaining knowledge of system updates and customer service practices for prompt service delivery.

The Service Desk Analyst II provides customer support by addressing inquiries, resolving issues, and documenting transactions through a computerized tracking system. The role requires effective communication, familiarity with Microsoft Windows and mobile device support, and adherence to standard procedures for service delivery.

The Service Desk Supervisor manages a team of service center analysts, ensuring excellent customer service and task execution. Responsibilities include training, performance evaluation, recruitment, quality management, compliance with policies, and process improvement to enhance service efficiency.