The Customer Service Respiratory Coordinator serves as the primary contact for customer inquiries, order placements, and problem resolution. They coordinate patient check-ins, assist with equipment orders, manage communications between clinical teams, and maintain knowledge of insurance processes for medical equipment. The role prioritizes exceptional customer service and efficient operations.

The Customer Service Representative serves as the first point of contact for customers, addressing their inquiries and concerns, taking orders, coordinating equipment services, and providing product information, all while maintaining high standards of customer service.