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The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.

The Sr. Account Executive will lead commercial sales efforts to secure new SMB customers through prospecting, inbound and outbound sales, and targeted marketing initiatives. This role involves generating revenue, negotiating long-term contracts, collaborating with cross-functional teams, and meeting sales quotas.

The Account Executive will focus on commercial sales to SMB customers through inbound and outbound marketing efforts. Responsibilities include building pipelines, generating new sales, identifying business opportunities, negotiating contracts, and collaborating with internal teams to achieve sales objectives.