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As a Technical Account Manager at Glia, you'll collaborate with various stakeholders to ensure client satisfaction and platform utilization. Responsibilities include troubleshooting technical issues, implementing new strategies, analyzing performance metrics, and maintaining integrations with external systems. Your role requires a strong understanding of CCaaS solutions and a proactive approach to problem-solving while building strong relationships with clients' IT teams.

The Sales Engineer at Glia will support the sales team, leveraging technical expertise in SaaS technology to assist large enterprises. Responsibilities include technical sales engagements, conducting product demonstrations, managing proofs of concept, and facilitating project management efforts while providing ongoing technical guidance to customers throughout their journey with the company.

The Account Executive will focus on generating new revenue from select enterprise accounts, nurturing leads, and collaborating with Sales leadership to expand Glia's growth strategy while showcasing the value of their digital transformation platform.