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The Customer Success Manager will oversee the customer experience from onboarding to expansion, manage key accounts, identify new opportunities for growth, and enhance customer engagement. They must develop internal playbooks, drive retention of Annual Recurring Revenue, and work collaboratively across departments to improve Windfall's offerings.

Sales Development Representative on the Nonprofit team responsible for driving new business, qualifying prospects, booking meetings, and maintaining data in Salesforce. Must have excellent communication skills, be detail-oriented, and work effectively with minimal supervision.