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The Customer Service Executive will provide comprehensive support to merchants and key accounts in the Hong Kong and Singapore markets. Responsibilities include addressing inquiries and complaints through various communication channels, documenting information accurately, and preparing reports. The role requires maintaining communication with merchants regarding their inquiries and achieving personal performance targets.

The Senior Data Scientist will engage in data engineering, data science, and translating insights into actionable business decisions. This role requires expertise in data mining, statistical modeling, and machine learning, leveraging data platforms to enhance decision-making across 14 countries and improve customer experiences.

The Optimisation Specialist will enhance operational efficiency and support sales through process optimization, sales metrics tracking, campaign performance monitoring, and administrative tasks. Responsibilities include managing digital advertising operations, collaborating with internal teams, and maintaining CRM data while driving continuous improvement and automation within the sales process.

As a Power Platform Consultant, you will implement low-code/no-code solutions using Microsoft Power Platform across various customer projects, collaborating with a skilled team to innovate and identify customer needs. The role requires a growth mindset and the ability to contribute ideas for process improvements.

The Senior Commercial Finance Analyst will support the Acquisition and Brand marketing teams to optimize media spend, evaluate new marketing channels, manage the Refer A Friend program, and model financial impacts of marketing initiatives. This role entails forecasting, budgeting, and providing insights to drive strategic business decisions.

The Regional HRBP - Africa will shape and drive Heetch's people strategy, ensuring alignment and compliance with local labor laws while fostering engagement and retention. Responsibilities include leading local HR teams, advising senior leaders, optimizing processes, and linking HQ with local operations.

As the Regional Onboarding & Account Manager at Firmex, you will oversee client onboarding and account management for French-speaking clients. Your responsibilities include coaching customers, managing a portfolio, driving product adoption, identifying growth opportunities, and ensuring high levels of customer satisfaction while maintaining clear communication and documentation.