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The Business Analyst will identify actionable insights to drive strategic decisions by analyzing business metrics, monitoring trends, and providing recommendations. They will work collaboratively with various teams, develop reports, conduct market research, and support senior leadership with data-driven insights.

The Frontend Software Engineer will develop and maintain user-friendly web applications, ensuring high-quality user experiences. Responsibilities include collaborating with designers, conducting code reviews, automating testing, and applying security best practices. The role involves working closely with product and engineering teams and requires a strong focus on scalability and architecture improvements.

The Data Engineer will design, implement, and maintain ETL pipelines and optimize data warehouse architectures to ensure the availability, reliability, and performance of data infrastructure. This role involves monitoring data processes, ensuring data quality, and collaborating with cross-functional teams to meet business objectives.

The Technical Delivery Lead will manage and lead technical projects focused on cloud and data technologies, ensuring successful delivery, acting as a key point of contact for clients, and enhancing project management processes through Agile and traditional methodologies.

The Program Director will lead cross-functional teams, manage project scopes, budgets, and timelines, and ensure successful project outcomes aligning with clients' business goals. This role includes serving as Scrum Master, facilitating Agile ceremonies, and managing relationships with internal teams and clients.

The Product Manager will work with cross-functional teams and clients to ensure successful delivery of business outcomes through efficient project management and collaboration. Responsibilities include writing user stories, organizing team documentation, identifying project issues, facilitating meetings, and building relationships with clients. The role demands a clear understanding of the software development lifecycle and strong product management skillsets.

The Sales Executive, Payer manages accounts in the payer sector, develops sales strategies, maintains customer relationships, provides product information, and represents the company at sales conferences to promote products.

As a Customer Experience Representative, you will help restaurants, diners, and delivery partners by providing support via phone, chat, text, and email. You will need to process around 1,000 tickets per month while maintaining high-quality scores, showcasing empathy and organizational skills in challenging situations.

Passionate Customer Support Specialist needed to help restaurants streamline operations and provide top-notch customer service. This role involves assisting customers via phone, chat, text, and email with empathy and urgency. Remote or hybrid position available for those located in Victoria, BC.

As a Jewelry Sales Consultant, you will provide an exceptional experience for customers in both in-person and virtual appointments. Your role involves guiding customers in selecting jewelry, managing sales leads via various communication channels, conducting post-sale appointments, ensuring a pleasant showroom experience, and upholding company policies. You will also use the ERP system for tasks and collaboration.

The ECommerce Channel Sales Manager will oversee the online sales channels for Brilliant Earth, driving sales performance, leading a diverse team, and enhancing customer experience. Responsibilities include analyzing data for improvement opportunities, coaching team members on KPIs, and collaborating with HR for team development. The ideal candidate should have strong leadership capabilities and a proactive approach to achieving sales goals.

The Channel Sales Assistant Manager will lead and support the sales operations for Brilliant Earth's various communication channels, including online chat, phone, and SMS. Responsibilities include driving sales, mentoring a team of Jewelry Consultants, managing performance against sales targets, and enhancing customer experience through effective team leadership and operational improvements.

As Product Manager for Ecosystem, you will be responsible for creating and evolving best-of-class integrations with key partners. This involves collaborating with various stakeholders to define and execute the vision and strategy for integrations, analyzing customer data for insights, and leading a development team to deliver product solutions that maximize customer value and support revenue growth.

The Customer Support Specialist at Aircall is responsible for advocating for customers, resolving technical issues, and providing product education. The role involves collaborating with a global support team to ensure customer satisfaction and promote product use. This position provides growth opportunities across various roles within the company.

The Chief of Staff will support the CEO and senior leadership in executing key business initiatives, managing cross-functional projects, and overseeing M&A activities. Responsibilities include developing processes for efficient operations, ensuring strategic goals are met, and facilitating corporate development efforts.

As an Account Manager at Cin7, you'll drive revenue growth for existing customers, manage renewals, educate prospects on product value, and maintain a healthy sales pipeline. Key responsibilities include upselling, forecasting, and ensuring customer satisfaction while contributing to the broader sales strategy.

As a Senior Software Engineer, you will design and maintain mobile applications, execute the software development lifecycle, and lead technical efforts. You will collaborate with your team to optimize code performance, perform testing, address technical uncertainties, and create software documentation.

As an Account Executive at Cin7, you will educate prospects, build and maintain a sales pipeline, conduct needs analysis, and manage customer expectations to achieve sales quotas while driving customer satisfaction. You will work in a fast-paced environment focusing on providing solutions to clients' challenges using a consultative sales approach.