The VP of Customer Success will develop and execute onboarding and training for new customers, analyze metrics to engage at-risk clients, communicate trends, and lead a team to improve product usage. Responsibilities include preparing data reports, executing communication campaigns, and researching market trends.

The Operations Analyst will manage vehicle transfers, ensuring service levels and efficiency. Responsibilities include overseeing trips, resolving issues, communicating with clients and drivers, analyzing performance indicators, and improving operational processes.