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The Operations Analyst monitors systems, handles communications, solves operational challenges, and prioritizes daily tasks to ensure efficiency. They maintain fluidity for upcoming shifts and report any impacts on operations to their supervisor, while focusing on clear communication and customer service.

The Operations Analyst monitors systems and manages communication to ensure minimal impact on customer operations. They analyze and prioritize tasks, maintain workflow between shifts, and report issues to leadership, all while focusing on problem solving and improving processes.

The Planning Assistant will aid the Planning Team in transferring files, planning airline schedules, ensuring compliance with contracts, optimizing hotel utilization, and maintaining accuracy in the ACES system. This role requires communication with airline representatives and collaboration with the Account Management team to meet client needs while managing workload in a fast-paced environment.

The Team Coordinator assists Account Managers in various administrative tasks, supports client communications, maintains spreadsheets, and ensures quality service through feedback management. This role provides a pathway to becoming an Account Manager by helping manage client relationships and coordinating with the Business Development team.

The Software Engineer will develop web-based applications, improve system performance and scalability, support production issues, participate in design discussions, and guide offshore teams. This full-stack Java developer role emphasizes CI/CD and effective communication within a hybrid work environment.

The Accounts Receivable Specialist manages the payment flow by reconciling invoices, making collection calls, and analyzing payment discrepancies. Responsibilities include monitoring old accounts, preparing invoices for collection, and performing customer payment analyses. The role requires problem-solving skills and strong communication abilities.

The Account Manager at API is responsible for managing client relationships, overseeing account direction, conducting contract negotiations, and ensuring client satisfaction. The role involves sourcing destinations, conducting hotel site inspections, and maintaining accurate documentation in various systems. Close collaboration with the sales team and effective management of crew member feedback are essential for success.