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The Senior Customer Success Manager is responsible for nurturing client relationships, onboarding, retention strategies, and ensuring customer satisfaction by optimizing product usage and revenue growth through collaboration with various internal teams.

As a Senior Implementation Consultant, you will manage customer implementations, configure ProcessUnity software, and consult on system configurations while supporting multiple client projects.

The Senior Implementation Consultant configures ProcessUnity software for clients, manages implementations, translates requirements, and ensures effective project execution.