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The Marketing TRAIL Operations Specialist will participate in a rotational leadership-development program focusing on performance marketing, channel marketing, and lead management. They will gain practical skills through hands-on experience, training, and mentorship while contributing to business analyses and process improvements.
The Default Escalations Specialist is tasked with addressing and resolving consumer complaints within the Loss Mitigation division. This role involves making timely calls to consumers regarding their complaints, researching loan issues, and collaborating with other departments to ensure resolutions are met while maintaining records of complaints and outcomes.
The Closer is responsible for preparing loan packages according to regulations, ensuring compliance with underwriting approvals, and acting as a liaison between the company and closing agents. Responsibilities include reviewing legal documents, generating closing packages, and maintaining quality and timeliness in a fast-paced environment.
The Cyber Incident Response Manager leads the incident response team, coordinating and managing responses to cyber threats. Responsibilities include conducting forensic analysis, preventing future incidents, developing training, preparing incident reports, and collaborating with stakeholders.
The Client Relations Specialist III coordinates with borrowers and the production sales team to process and close loans. They serve as the subject matter expert, manage pipelines, review documents, communicate with stakeholders, and ensure compliance with company standards.
The Mortgage Operations Specialist is responsible for ensuring compliance and accuracy in loan files. They will communicate with third parties and internal departments, manage assigned loan activities, and utilize reporting platforms to facilitate efficient processing of loans.
The Salesforce Administrator will assist and support the development, implementation, and administration of the Salesforce system to enable Consumer Direct channel and business needs. Responsibilities include training channel employees, managing ongoing administration, coordinating Salesforce projects, and developing documentation to drive user adoption. This is an entry-level position in the Developer + Engineer category.
The Document Verification Specialist reviews, validates, and executes legal documents related to foreclosure processes. Responsibilities include providing feedback on documents, compiling judgment figures, ensuring documentation accuracy, and complying with investor requirements. The role requires on-site presence for oversight, training, and collaboration.
The Sales Manager will oversee a team of mortgage loan originators, enhancing performance and mentoring staff. Responsibilities include managing sales goals, ensuring compliance with guidelines, addressing customer complaints, training staff, and collaborating with other departments to optimize production and sales. They will also maintain personal loan origination and provide exceptional customer service in the mortgage industry.
The Support Specialist will provide administrative and operational support to the JV president and the sales team, manage day-to-day office operations, facilitate communication, assist with marketing initiatives, and ensure compliance with yearly requirements.
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