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The Sr. Specialist I, RCM Implementation assists existing and new-to-NextGen clients in the implementation/onboarding of NextGen RCM Services. Responsibilities include managing project plans, serving as a primary point of contact for customers, documenting customer requirements, preparing presentations, participating in training sessions, and reporting on key performance indicators.
The Specialist II, Renewals is responsible for managing the client renewal process by identifying opportunities for renewal, negotiating contracts, and ensuring client satisfaction. This role collaborates with sales and account management teams and utilizes data to support client retention and enhance relationships throughout the lifecycle of client subscriptions.
The Specialist I in Implementations guides physician practices through federal incentive programs, manages client accounts, supports Quality Programs, and conducts policy research. Responsibilities include project management, documentation, mentoring, and implementing solutions to achieve business objectives.
The Specialist, RCM Support is responsible for providing high-quality client support for NextGen's largest RCM services clients. Responsibilities include resolving RCM-related issues, documenting support cases, and contributing to knowledge management within the organization.
The Sales Executive II sells the company's Mirth Connect products and services to new customers while maintaining favorable contact with key and significant accounts. Responsibilities include selling company products, maintaining key accounts, developing sales plans, and staying up-to-date with market trends.
The Product Manager I oversees the technology lifecycle of new products in financial solutions, defining strategies, managing product launches, conducting market research, and collaborating with cross-functional teams. The role involves quality assurance, user acceptance testing, and supporting client escalations while maintaining product specifications.
The Specialist I, Professional Services acts as a liaison between internal teams and clients, ensuring requests for services are handled effectively. Responsibilities include monitoring client requests, collaborating with experts, facilitating calls, and updating procedures, all while aiming to improve customer experiences and support project initiatives.
The Specialist II, Procurement is responsible for creating and managing purchase requisitions in SAP and other systems, ensuring smooth and efficient procurement processes. Responsibilities include creating and managing purchase requisitions, submitting for approval, converting to purchase orders, maintaining vendor and material data, monitoring requisition status, and ensuring compliance with procurement guidelines.
The Revenue Cycle Client Manager II supports client relationships and helps execute revenue cycle management. Responsibilities include coordinating with internal teams, addressing client inquiries, and maintaining performance standards. Requires 1-3 years of experience in customer service or revenue cycle management. Bachelor's degree in Business Administration or related field.
The Account Executive II is responsible for selling the company's products and services to new and existing business accounts, maintaining customer relationships, managing issues and expectations, and collaborating with project teams to ensure client satisfaction. They also present products and quantify return on investment for clients.
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