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As a Technical Account Manager, you will engage with customers to analyze data, provide cost intelligence observations, and facilitate discussions on solutions for resource usage and cost growth. You will maintain strategic relationships, monitor performance metrics, and introduce new features, while addressing issues and improving customer adoption metrics.

The UX Designer will create user-centered design solutions by conducting research, developing wireframes and prototypes, and collaborating with product managers and developers. They will focus on enhancing user experience and satisfaction through usability testing and data analysis while maintaining design consistency across products.

The Strategic Account Manager will lead customer success initiatives, ensuring high software adoption and satisfaction for the CloudZero platform. This includes managing customer relationships, driving value realization, and overseeing sales and renewal processes to achieve retention and expansion goals.