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The Marketing Technology Manager will develop and manage a comprehensive marketing technology strategy, ensuring optimal integration and performance of marketing tools. This role involves vendor management, compliance with data privacy, and regular audits of the tech stack. The manager will collaborate with the Digital Marketing team to enhance paid media strategies and drive growth through effective use of technology.
As a Technical Account Manager at Zendesk, you will enhance customer experience by implementing strategies and managing relationships with CX teams. Responsibilities include developing technical roadmaps, leading technical discussions, delivering advice on Zendesk capabilities, and collaborating with product teams while ensuring customer needs are met through operational reviews and support.
As a Renewals Representative at Zendesk, you will manage account renewals and drive customer success through effective communication and negotiation. You will work closely with account owners, maintain a busy pipeline, and seek growth opportunities within existing accounts. Your goal will be to ensure customers renew contracts and continue using Zendesk products while achieving your targets.
As a Sales Development Representative, you will drive new business, manage inbound leads in CRM, upsell and cross-sell, and focus on building outstanding customer experiences while fostering a positive team environment.
The Public Relations Manager at Zendesk will lead PR efforts in France, developing strategies, managing media relations, creating content, and organizing press events. Key responsibilities include tracking campaign effectiveness and collaborating with teams to enhance brand visibility.
The Manager of Strategic Sourcing will lead sourcing strategies for software and engineering categories. Responsibilities include overseeing complex negotiations, vendor management, and strategic project guidance to align sourcing actions with company growth. Collaboration across departments, accurate usage forecasting, and executive-level communications are key duties.
As a Senior SMB Account Executive at Zendesk, you will drive outbound and inbound sales, maintain existing customer relationships, and lead product presentations and demos to increase sales opportunities. You'll be expected to exceed monthly sales goals and effectively manage a large pipeline of customers to ensure business growth.
The Senior Enterprise Account Executive at Zendesk will focus on driving revenue growth through acquiring new Enterprise customers and expanding offerings to existing clients. Responsibilities include building relationships, developing strategies, managing key accounts, leveraging insights for prospecting, and leading complex sales cycles. The role demands a strong understanding of Zendesk products and a track record in B2B sales within a SaaS environment.
The Public Relations Manager at Zendesk will develop and implement PR strategies, build media relationships, create content, manage press events, engage in social media, and monitor PR effectiveness for the UK market.
The Scaled Customer Success Manager is responsible for engaging with various customer sizes, delivering tailored recommendations, conducting webinars, and ensuring client satisfaction. The role involves leveraging data insights, forecasting growth, and providing consultations on Zendesk products, driving customer value, and fostering long-term relationships through continuous improvement and innovative practices.
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