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The Strategic Solutions Engineer role involves providing technical expertise in pre-sale and post-sale to ensure customer satisfaction, developing account strategies, conducting product demos, identifying upsell opportunities, and designing deployment plans. The position requires collaboration with customers on technology reviews and integration with existing systems.

The SMB Solutions Engineer role involves engaging technically with clients during the pre-sale process, documenting solution architectures, presenting threat intelligence, and acting as a liaison between clients and internal teams. The role emphasizes the technical aspects of cybersecurity and requires excellent communication and interpersonal skills.

The Solutions Engineering Manager will lead the Solutions Engineering team, managing pre-sales processes and ensuring customer outcomes. Responsibilities include mentoring, aligning sales efforts with technical knowledge, managing relationships with clients and partners, and presenting as a technical leader. The role focuses on fostering team development and driving revenue impact through effective pre-sales and post-sales strategies.