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The User Operations Lead at OpenAI oversees the Customer Support Engineers, focusing on team leadership, performance management, and cross-functional collaboration to enhance customer satisfaction and operational efficiency. Responsibilities include strategic planning, project ownership, and problem-solving in partnership with engineering teams to resolve complex customer issues.

The User Operations Team Lead at OpenAI will oversee a team of Customer Support Engineers, conducting performance reviews, managing team dynamics, and fostering a culture of excellence. Key responsibilities include project ownership, cross-functional collaboration, and strategic planning to enhance user operations and customer experiences while resolving complex issues alongside engineering teams.

The User Operations Generalist will engage with customers to solve complex issues related to OpenAI products, providing support through various channels. This role involves collaborating with engineering teams, improving operational processes, and ensuring exceptional customer experiences in a hybrid work environment.

As a technical lead and manager for the Developer Productivity team, you will oversee the development and maintenance of systems that enhance the software development experience for engineers and researchers at OpenAI, focusing on design, testing, and deployment. You'll utilize Python, Rust, and C++ to drive improvements and ensure a stable platform for growth.

The Engineering Manager will lead a team of Machine Learning Engineers to architect system protections, train models, and ensure responsible deployment of AI technology. Responsibilities include collaborating with multiple teams, fostering professional growth, and integrating existing tools into innovative solutions for web safety.

As a Technical Program Manager at OpenAI, you will drive complex technical programs for strategic customers, collaborating with engineers and stakeholders to ensure project success. Responsibilities include understanding customer needs, managing cross-functional teams, and delivering high-impact solutions while fostering strong relationships and adapting processes for efficiency.

The Technical Program Manager for Infrastructure Foundations will define and execute infrastructure initiatives, including datacenter selection and hardware procurement. The role requires collaboration across teams to manage infrastructure projects autonomously and translate technical needs into solutions.