TLM, Machine Learning, Integrity

About the team

The Applied team safely brings OpenAI's technology to the world. Our team launched ChatGPT, Advanced Voice Mode, Deep Research, and many other products, supporting scalable infrastructure and driving safe, responsible deployment. Our customers rely on our APIs to build transformative products, while we ensure responsible usage and platform integrity.

The Integrity team, within Applied Engineering, safeguards our platform by proactively identifying misuse, preventing abuse, and protecting users. We're seeking an experienced, hands-on Engineering Manager (Web Safety) to shape the future direction, architect advanced system protections, and lead a focused team of senior Machine Learning Engineers (MLEs).

In this role, you will:

• Architect and build next-generation system protections, directly contributing through hands-on design, model training, and deployment strategies.

• Lead and manage a small, senior team of Machine Learning Engineers, empowering them with clear direction and autonomy.

• Collaborate closely with Research, Safety, Product, and Policy teams to leverage existing tools and drive cutting-edge advancements.

• Utilize state-of-the-art models to detect and prevent problematic content effectively.

• Establish robust evaluation frameworks and metrics, clearly measuring progress and identifying areas for improvement.

• Support your team's professional growth and maintain high performance through mentorship and clear career progression.

• Foster a diverse, inclusive culture promoting candid communication, thoughtful debate, and continuous learning.

You might thrive in this role if you:

• Bring extensive hands-on experience managing machine learning teams, ideally in web safety, content integrity, or related domains.

• Have successfully trained, fine-tuned, or distilled LLMs and traditional ML models to solve real-world business problems.

• Enjoy being deeply involved technically—actively designing solutions, training models, and guiding deployment processes alongside your team.

• Excel at collaborating across diverse teams to integrate existing tools and thoughtfully architect new solutions.

• Demonstrate genuine commitment to building an inclusive, growth-oriented team environment.

• Possess strong emotional intelligence, empathy, and the ability to effectively connect with colleagues across diverse backgrounds.

• Embrace ambiguity and rapidly changing circumstances as opportunities to create clarity, structure, and impactful solutions.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.