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The Sanctions Officer investigates escalated sanctions cases, provides expertise on sanctions issues, analyzes compliance issues, and prepares reports for regulatory agencies.

The US Sanctions Senior Manager will lead complex investigations and operations, enhance compliance processes, and manage a team. Key tasks include project management and collaboration across teams.

Investigate customer complaints, conduct root cause analysis, ensure regulatory compliance, and maintain customer satisfaction through effective communication and resolution techniques.

The Customer Support Associate assists English and Spanish speaking customers, providing exceptional service via phone and email, while ensuring a positive experience with Wise.

Drive the development and implementation of KYC solutions for the US and Canada, collaborating across teams to reduce fraud risks and improve onboarding processes.

Oversee Wise’s financial crime compliance operations, manage AML investigations and SAR reporting, and ensure alignment with US regulations and strategic goals.

Support the Sanctions compliance program by enhancing controls, ensuring regulatory compliance, and collaborating with product, operations, and engineering teams.