Top Tech Jobs & Startup Jobs

As a technical support analyst, you will troubleshoot MS Teams Room and Cloud Contact Center solutions, manage customer requests via ITSM tools, perform updates and configurations, and ensure customer satisfaction by engaging with vendors and customers. You will also create a knowledge base and monitor service levels.

As a Contact Center Voice Application Developer at Mitel, you will design and develop voice applications and automated conversational flows, integrating them with external data sources. Required tasks include scripting development, collaborating with UX teams, performing tests, and creating documentation for production. The role demands expertise in Contact Center platforms and programming languages for system integration.

The Talent Acquisition & HR Specialist is responsible for recruiting across various positions, supporting HR functions, managing the onboarding and offboarding processes, and collaborating on resource planning. This role involves developing sourcing strategies, tracking candidate pipelines, and ensuring a positive experience for new hires.