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The Senior Customer Success Manager serves as the main liaison for North American Large Law clients, focusing on customer engagement, adoption of services, and driving revenue growth. They develop success plans, lead renewal processes, and ensure alignment between customer objectives and the company's offerings, leveraging data to enhance customer experience and mitigate risks.

The Senior Customer Success Manager is responsible for managing relationships with North American large law clients, advocating for their needs, driving customer adoption, and ensuring renewals. They coordinate actions with account executives, analyze usage data to mitigate risks, and identify upsell opportunities while leading business reviews and maintaining strategic success plans.

The Product Strategy Director for Knowledge Management works with customers to design new features and products, driving initiatives that improve user experience and product positioning in the legal technology market. Responsibilities include market research, data analysis, product roadmap development, collaboration with sales and marketing, and financial assessments.

As Corporate Counsel at Litera, you'll manage and negotiate contracts, assess risks, and collaborate with stakeholders and outside counsel. You will utilize strong analytical skills and legal expertise to enhance the legal processes within the company.

As a Junior Associate in Legal Knowledge Engineering, you will experiment with AI and machine learning technologies to enhance legal software products. Your responsibilities include creating prompts for accurate information extraction, developing smart fields for document analysis, and staying updated on legal domain developments.

The Product Marketing Manager plans and executes product marketing strategies, collaborates with multiple teams to enhance messaging and content, supports product launches, and provides sales enablement. The role involves analyzing market trends and building customer references to support revenue goals.

As a Customer Success Manager at Litera, you will manage the transition of customers from sales to success, ensuring renewals and customer satisfaction. The role involves consulting, analyzing usage data, and identifying upsell opportunities. You'll create success plans, assess customer health, lead renewals, and conduct business reviews to enhance customer relationships and product adoption.