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The Project Manager will lead multiple projects to enhance customer satisfaction and operational efficiency in the Customer Experience team. Responsibilities include project planning, risk management, process improvement, and stakeholder communication. The manager also analyzes survey results and implements actionable insights for customer loyalty and satisfaction.

As a Backup Engineer, you will maintain and manage the backup infrastructure, ensuring availability and robustness. Responsibilities include monitoring backup operations, resolving issues, producing reports, and collaborating with other teams. You will document procedures and manage hardware, all while adhering to ITIL practices.

The Associate Manager Audit & Compliance is responsible for overseeing internal controls and audit functions, ensuring compliance with regulations, analyzing large data sets, and collaborating within a team. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively. The position includes potential travel and may involve working closely with various stakeholders and clients.

The Administration Team Leader will oversee a team of claims support personnel in achieving quality, processing, and customer service objectives while implementing policies and managing risks. This role includes facilitating communication, enforcing compliance, problem-solving, and providing leadership within the organization.

The Workers Compensation Case Manager oversees and manages all aspects of workers' compensation claims for injured workers. Responsibilities include coordinating medical care, facilitating return-to-work programs, ensuring compliance with laws, educating injured workers, and analyzing claims data to improve processes.

Lead and manage end-to-end project delivery for reinsurance-related projects, ensuring timely execution and collaboration with cross-functional teams to define project scope and develop detailed plans. Oversee project progress, manage stakeholder relationships, and ensure compliance with regulatory requirements while improving processes through lessons learned from project reviews.

The Workers Compensation Team Manager oversees the daily operations of the workers' compensation program, ensures efficient claims processing, and manages a team to meet performance standards, focusing on process improvement and team productivity.