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The Senior Software Engineer will design, implement, and optimize software solutions for Cyara's products, focusing on CCaaS integration and WebRTC diagnostics. Responsibilities include customizing softphone solutions, troubleshooting WebRTC connections, and ensuring performance criteria are met.

Provide professional and timely HR advice and support to managers and employees on a range of HR issues. Collaborate with the HR Director to develop and implement HR policies and programs. Manage employee relations, support performance reviews, and ensure compliance with regulations. Assist with HR operations and payroll administration for Australian employees. Stay informed about employment legislation and promote a positive organizational culture.

As a Senior IT Systems Engineer at Cyara, you will be responsible for deploying and managing business-critical applications, collaborating with teams to coordinate IT policies, developing and maintaining documentation, providing support services for technical issues, and assisting in system automation and integrations.