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The Director of Client Service will enhance customer service standards at Rho by leading a team responsible for high-quality service delivery, training, and process improvements. This role includes overseeing operations, managing KPIs, and advocating for client experience enhancements, all within a fintech context.
The Partner Sales Account Executive will manage relationships with accounting partners, driving new business and expanding the client base for Rho's financial platform. This role involves consultative sales, product demos, and collaboration with internal teams to ensure partner success and satisfaction.
The Senior Credit Associate will manage the credit onboarding process, perform credit analyses, lead communication within teams, partner with product for decision engine enhancements, manage portfolio processes, and innovate underwriting policies. This role emphasizes attention to detail, quantitative skills, and multi-tasking in a fast-paced environment.
As an Implementation Specialist, you will manage client onboarding, provide training, and enhance implementation processes for Rho's financial products. Your role requires effective communication with clients and internal teams, driving customer satisfaction and gathering feedback to improve workflows.
The Director of Compliance Strategy will enhance the compliance program by managing anti-money laundering, financial crime, and banking regulations. This role involves collaborating with compliance teams, partner banks, and stakeholders to maintain regulatory standards, optimize policies, and provide reporting to senior management.
As a Senior Payments Product Manager at Rho, you'll develop a long-term vision for core banking and payment systems. Collaborating with multiple teams, you'll articulate product strategy, maintain a customer-focused approach, and lead product initiatives from idea to market, focusing on client outcomes and operational excellence.
As a Product Marketing Manager at Rho, you'll lead strategic go-to-market initiatives, product launches, and sales enablement while serving as the Voice of the Customer. You'll conduct in-depth audience research, create compelling messaging and positioning, coordinate product launches, and collaborate with cross-functional teams to ensure that Rho's product offerings align with customer needs.
As a Senior Associate on the Client Service Team, you'll resolve complex client inquiries, improve service processes, provide data-driven insights, collaborate cross-functionally, and train fellow Associates to enhance the overall client experience.
The Senior Implementation Specialist at Rho will manage client onboarding and implementation projects, ensuring goals and timelines are met. The role requires excellent communication skills, client relationship building, and collaboration with internal teams to enhance processes and ensure customer satisfaction.
Experienced Engineering Director needed to lead and grow a team of software engineers and technical leaders at Rho, a finance platform company. Responsibilities include mentorship, technical guidance, operational excellence, and collaboration across teams. Requires expertise in fintech, leadership experience, cloud-based systems design, programming skills, project delivery, and cross-functional collaboration.
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