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The Team Lead for Insurance & Annuities Operations will oversee a team of professionals, ensuring prompt resolution of service requests. Key responsibilities include managing performance, leading knowledge-sharing sessions, collaborating with various departments, and handling escalated issues while ensuring compliance with regulations.

The End User Computing Technical Lead will support the design, configuration, and upgrade of technologies within the End User Computing discipline. Responsibilities include problem diagnosis, relationship management, performance monitoring, technical support, and documentation maintenance. The role involves collaboration with team members and ongoing learning and development in a dynamic IT environment.

The Lead Operations Risk Management role involves ensuring the accuracy of mortgage loan files by conducting thorough Quality Control reviews, ensuring compliance with various regulations, mentoring underwriters, and identifying potential gaps in controls to enhance overall efficiency. Responsibilities include credit and regulatory compliance reviews, project initiatives for research and upskilling, and collaborating with stakeholders.