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The Account Manager is responsible for retaining and expanding relationships with existing customers, driving product usage, and generating additional revenue through project management and event services. They work closely with customers to understand their needs and ensure successful use of the SpotMe platform, responding to user requests and onboarding new accounts.

The Account Manager drives product usage and growth for existing accounts, builds relationships with customers, and generates additional revenue through services. They ensure customer success by making personalized recommendations and partnering with teams for onboarding and integration.

The Customer Support Manager at SpotMe will lead and grow the Customer Support team, ensuring top-notch customer service for the company's SaaS platform. Responsibilities include team management, performance tracking, SLA compliance, and developing relationships with Product & Engineering teams. The role requires flexibility in working hours and dealing with escalated customer issues.

Lead and grow the Customer Support team, ensuring best-in-class support for the digital experience and virtual events SaaS platform. Responsibilities include team management, customer escalation coordination, performance evaluation, and collaboration with Product & Engineering teams to enhance customer satisfaction.

The Account Manager will retain existing customers and drive product usage while generating revenue through upselling services. Responsibilities include building relationships with customers, understanding their needs, onboarding new accounts, and partnering with sales and implementation teams for account growth.

The Account Manager at SpotMe is responsible for retaining customers and driving product growth within a designated set of accounts. This includes building relationships with existing users and economic buyers, generating additional revenue through project management and integrating systems, and ensuring customer success with the SpotMe platform.

Ensure best-in-class customer experience for virtual and hybrid event platform by managing content requests, onboarding projects, data processing, and communication with stakeholders.