Senior System Administrator

Curious about the future of event marketing?

SpotMe is the enterprise event platform to create engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Workday use SpotMe to run hybrid, virtual, and in-person events with a branded and compliant event app, offer a personalized experience to their audiences and get deep data insights that flow into their CRM.

Behind the magic stands a curious, diligent, and humble team with over 30 nationalities. A team that feels great pride in the work they do, a team that cares for each other, and a team that is always ready for the next challenge.

Mission:

• Provide our 150+ SpotMe team members with the best IT tools so that we can do our job in a secure, enjoyable, and productive environment.

Responsibilities:

• Own the SpotMe corporate IT infrastructure (150+ users, 120+ MacBooks, 60 applications with 15 administrators, 3 office networks)
• Configure and manage workstations and business applications, such as Google Suite, Salesforce, and Atlassian to ensure optimal performance
• Provide company-wide support by executing onboarding, offboarding, and support requests
• Maintain and develop corporate IT scope, priorities, processes, SLAs, and escalations
• Lead corporate IT projects, such as those related to centralized identity and access management (EndPoint Device Management)
• Continuously analyze current processes, technologies, and vendors to identify areas of improvements or upgrades, especially in the aspect of user experience, cost and productivity
• Ensure the SpotMe corporate IT infrastructure meets SpotMe security requirements and guidelines
• Track and maintain hardware and software assets

Requirements & Skills:

• 3+ years experience in IT management
• Relevant experience managing IT in a growing tech company
• Hands-on experience managing and performing complex configurations with Google Suite, Atlassian tools, Salesforce, and EndPoint Device Management solutions; experience with MacOS is preferred
• Fluent in English, both written and spoken
• Experience in establishing and applying good security practices, as well as applying compliance requirements, such as ISO 27001, SOC2, CIS

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.