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The Data Configurator at Ivalua is responsible for ensuring that the platform used to demo solutions contains relevant and rich data driven by industries like Manufacturing, Public Sector, and Financial Services. This role involves maximizing data scope across different industries and collaborating with a global team.
As a System Administrator in ClientOps at Ivalua, you will analyze, diagnose, troubleshoot, and resolve various IT issues related to servers, software, and networks while providing technical support. You will collaborate with team members, contribute to technical initiatives, and create detailed documentation to enhance system performance and customer support.
The Account Executive at Ivalua will be responsible for acquiring new clients and managing the sales process from prospecting to closing. This includes developing a Go To Market strategy for large accounts, coordinating with various teams, maintaining precise sales forecasts in CRM, and achieving quarterly sales targets.
The Account Executive at Ivalua will focus on new customer acquisition within various verticals. Responsibilities include prospecting, building pipeline, engaging with C-level executives, and executing Enterprise Account Plans.
The Customer Application Engineer will manage customer relationships post-go-live, ensuring satisfaction through technical expertise and regular communications. Responsibilities include troubleshooting, application maintenance, overseeing enhancements and upgrades, and providing customer support and training on Ivalua's SaaS solutions.
As a Customer Application Engineer, you will manage customer relationships and technical support for Ivalua's procurement solutions, ensuring satisfaction through regular meetings, troubleshooting SQL issues, and overseeing upgrade preparations. You'll analyze customer needs, parameterize solutions, and provide training on new products while collaborating with R&D on customer feedback.
As a Sales Development Representative at Ivalua, you will partner with the Sales team to generate and qualify leads, identify bidding opportunities, and support Account Executives through strategic communication and nurturing of prospects.
As a Sales Development Representative at Ivalua, you will partner with the Sales team to introduce decision-makers in targeted accounts to Ivalua’s solutions. Responsibilities include generating qualified meetings, identifying bids and RFPs, and nurturing early-stage opportunities through valuable content.
The Sales Development Representative will generate qualified sales meetings for account directors, identify and qualify potential clients using various outreach methods, and maintain relationships with early-stage opportunities by providing valuable content. They will become knowledgeable about Ivalua's solutions and competitive positioning to effectively communicate with decision-makers.
The RUN Manager will lead the Customer Support team, developing strategies for maintenance goals related to quality, SLA, and customer satisfaction. Responsibilities include team efficiency, monitoring issues, conducting audits, and fostering strong client relationships while ensuring adherence to Ivalua's standards.
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