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As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of the organization's information technology infrastructure. Responsibilities include providing technical support, resolving issues promptly, and maintaining customer satisfaction. Qualifications include a technical certification or bachelor's degree in IT-related field, 3-6+ years of helpdesk experience, strong understanding of Apple systems and network systems, problem-solving skills, and a commitment to exceptional customer service.
The Deployment IT Logistics Associate will manage and complete IT equipment requests, support the deployment of devices, maintain inventory levels, provide troubleshooting support, coordinate shipping, and handle equipment disposal.
As a Logistics Lead, you will oversee daily IT logistics operations, ensuring efficient inventory control, handling IT hardware, and leading a team to meet service and cost KPIs while maintaining exceptional performance. You'll also collaborate with functional teams to enhance service delivery.
As a Network Pre-Sales System Engineer, you will engage with customers to provide technical solutions, support sales activities, and build relationships. This role involves participating in meetings, designing technical solutions, and collaborating with sales teams to close deals, particularly in networking and cloud technology fields.
The Sales and Procurement Operations Lead manages sales and procurement operations, providing mentorship to a team, engaging with customers and Sales Representatives, optimizing processes, conducting performance reviews, ensuring accuracy of transactions, and maintaining order visibility and reports.
As a Helpdesk Specialist, you'll provide technical support for IT infrastructure, resolve user issues, and maintain high customer satisfaction. Responsibilities include managing ITSM tickets, responding to hardware and software requests, and ensuring adherence to standard operating procedures.
As a Project Coordinator at EOS IT Solutions, you will oversee the successful delivery of IT programs, develop detailed project plans, and coordinate teams. You will manage execution against timelines and budgets, provide leadership to project teams, and ensure stakeholder alignment and quality standards are met.
As an IT Helpdesk Specialist, you will provide technical support to both internal and external stakeholders, addressing hardware and software issues, processing IT tickets, and ensuring adherence to standard operating procedures. Your role is crucial in maintaining high customer satisfaction and the efficiency of IT operations.
Lead and manage IT Lifecycle projects in the banking sector, ensuring adherence to scope, timeline, and budget. Develop and maintain project plans, handle procurement logistics, manage project stages, and communicate updates to stakeholders. Utilize data analysis tools for reporting and interpretation of project performance. Mentor Project Coordinator and work collaboratively with teams to achieve project goals and process efficiencies.
As a Salesforce Developer, you will lead the technical aspects of EOS' systems, focusing on data migrations, system integrations, and developing custom solutions using Salesforce technologies. Your role includes setting best practices, coaching junior developers, and improving processes to support organizational growth.
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